Overseas Delivery Service

Orders of less than $100 - Delivery Charge = $11.95

Orders of more than $100 - Delivery Charge = $16.95

Orders sent via our Overseas Delivery Service should usually arrive within 5-7 Days of your order being placed. We will use the most appropriate method of despatch depending on the weight and value of your order, this may include a courier service which would require a signature on delivery. A confirmation email will be sent upon your order being despatched and if the orders has been sent via a courier, tracking information will be included enabling you to track the progress of your order online.

The Samuel Windsor 30-day worn or unworn returns guarantee

We want you to be delighted with your purchase and so even after use, if you are not completely satisfied with your order for whatever reason simply return the item to us within 30 days for a refund.

Please note: For health and hygiene reasons, we are unable to offer a return or exchange for any items of underwear unless they are returned to us and are clearly unworn.

Fit First Time Rate for Short Trench Coat - Navy is 96%

There is nothing more frustrating than having to send an item back because the fit isn't perfect. We understand the importance of getting the fit right first time and so analyse every customer return and modify our sizing to ensure as high a possible "fit first time" rate. We openly share this rating with our customers so that they can see the accuracy of our sizing on everything we sell.