Returns Policy

1. Make sure the items are securely packaged, removing all old labels and enclosing your completed returns/exchange form.
2. Affix the smart label that was included with your items to the outside of the box.
3. Enter your name and address into the top left corner of the smart label.

Now choose one of the following convenient options with USPS:

1. Deliver the parcel to your local Post Office.
2. Leave the box for USPS to collect or simply pass it to your company mailroom.
3. Arrange a carrier pickup from your address at www.usps.com.

All returns will be shipped to a US address and then forwarded to Samuel Windsor in the UK.

There is no need to call to advise us you are returning a package. However, should you require further assistance, please contact our customer services team at 1844 258 0365. Lines are open Monday to Sunday 6am - 2pm.