- Make sure the items are securely packaged, removing all old labels and enclosing your completed returns/exchange form.
- Affix the smart label that was included with your items to the outside of the box.
- Enter your name and address into the top left corner of the smart label.
Now choose one of the following convenient options with USPS:
- Deliver the parcel to your local Post Office.
- Leave the box for USPS to collect or simply pass it to your company mailroom.
- Arrange a carrier pickup from your address at www.usps.com.
All returns will be shipped to a US address and then forwarded to Samuel Windsor in the UK.
There is no need to call to advise us you are returning a package. However, should you require further assistance, please contact our customer services team at 1844 258 0365. Lines are open Monday to Sunday 6am - 2pm.